Frequently Asked Questions
Why list with us?
Support Systems
We acknowledge that many individuals hesitate when it comes to short-term rentals due to the perceived requirements of time, expertise, technological tools, and effort needed to manage all aspects of renting and hosting their property. Therefore, our primary goal is to offer you the necessary knowledge, assistance, and streamlined systems that simplify this process, enabling you to make well-informed decisions about your home investment without feeling overwhelmed.
Higher Returns
On average, short-term rental rates are 35% – 50% higher than annual rates. Naturally, the location and overall home experience will influence the percentage of potential increase in returns. Furthermore, we have tools that match your prices with demand, ensuring a great price for every night.
Gain an Edge
We consult you on the best ways to increase your property’s desirability in a saturated market based on market data, trends and user insights. The greater purpose is to encourage moving away from the generic and safe, which only relies on price targets to generate bookings rather than on the unique experiences for which people are willing to pay a premium again and again because of the added value delivered.
Financial Freedom
Generating wealth is most effectively achieved by establishing multiple sources of income that can grow independently, requiring less of your time and energy. Short-term rentals serve as an exceptional income stream, particularly when strategically managed. Moreover, when prioritizing the enhancement of guest experiences as the guiding principle for making crucial decisions about your listing, the potential for generating value from your home increases across all aspects.
Peace of Mind
Be at ease knowing that you can delegate core aspects of upkeeping and operating your rental to a trusted advisor who has a vested interest in your home’s success and is genuinely passionate about creating memorable experiences for guests. In addition to managing, listing, and upkeeping your home, we handle all communications with relevant parties such as guests, maintenance, HOA, or concierge services.
Experiential Amenities
Experiential amenities go beyond modern conveniences like Wi-Fi and coffee makers; they appeal to a guest’s sense of discovery and adventure. We use our connection with the local area and invite guests to experiences on and off your property.
Elevated Hosting
People are at the heart of hospitality. We ensure that all guests receive a personalized welcome and have the systems in place to respond to their needs 24/7. We also use guest reviews to gather insights to advise you periodically on the best ways to increase your property’s value with small improvements that will make a big difference in the overall guest experience and occupancy rate.
Flexibility
You have the freedom to decide when and for how long you want to make your space available. Additionally, we can optimize the rental rates based on seasonal fluctuations, ensuring that your potential rental income is maximized. You also have the option to block dates well in advance (up to 30 days) for your personal use.
FAQs
So what exactly is a short-term rental (STR)?
Any lease ranging from 1 night to 180 nights is classified as a short-term rental. These properties are typically listed on dedicated platforms like Airbnb, Vrbo, Hopper, booking.com, and others, ensuring the highest exposure of verified guests from around the world and insurance protection.
What is the cost of partnering with Stayplus?
As your rental partner, we only earn when you do. Meaning, Stayplus services’ value as a 20% share of total booking profit, after taxes, and any associated channel fees (for example: Airbnb is 3%). Cleaning, and laundry fees are covered by the guest. Any additional fees associated with home improvement would be discussed prior and billed separately on a per case basis if needed.
The 20% service fee as a percentage of gross rental profit per booking includes Property management (inspections, consultation, and maintenance quotes); Marketing (professional photography, develop appealing property listing across 5+ channels, leverage realtor partnerships, targeted ads); Rentals (multi-channel listing, manage operations, data analytics to maximize income potential); Hospitality (24/7 guest availability, check-ins/out, concierge services, insider’s guide, housekeeping, essential toiletries and linen).
How do we get paid?
From the total profit generated from a booking, 80% goes to the owner and 20% to Stayplus. As your trusted rental partner, our 20% share is the value of your investment (Stayplus service fee) to receive the ongoing services and benefits we provide before, during and after each booking. We charge each guest before arrival to ensure you’ll always get paid on time when you host. You never have to handle payment directly. We deposit your money on a monthly basis after the guest is scheduled to arrive to make sure check-in goes smoothly. You will also receive a monthly report highlighting earnings and recommendations based on insight.
What does insurance include?
Our listing channels like Airbnb cover every booking with $1M USD in property damage protection and another $1M USD in insurance against accidents.
Who interacts with guests?
In addition to handling all aspects of rental operations and management, we also interact with guests at every step of their stay to provide an optimal experience catered to their needs. You will also receive access to a rental manager’s portal (rental operating software) to view all reservations and guest information live at your convenience.